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How do I use the shopping cart and finish my purchase?

Select your desired EinsteinStuff item and click “Add to cart”.
You will be taken to the Shopping Cart screen where you can review your purchase
Click “Proceed to Checkout” when ready
Fill out the billing details and payment method on the checkout screen. Submit the purchase by clicking “Place Order”. Done!

How can I pay for my order?

We accept major credit/debit cards (Visa, Mastercard, American Express) and PayPal. All payment information entered on our site is confidential and secure.

When you choose PayPal as your payment method, you’ll be redirected to PayPal’s site to complete your order. You can check the status of your payment by logging in to your PayPal account.

We don’t transact with cash or checks.
We may accept crypto payments in the near future. 😉

How do I use a discount code?

You can apply the discount code when checking out. Just enter the code in the Discount field.

* Hey, here is a secret: if this is your first purchase on SeeMyRear you may use coupon code EINSTEINSTUFF  for 10% off your entire cart!!!
** for additional and bigger discount codes, make sure to submit your email and phone number with your purchase. We love coupons!

How do I change my order?

Please always double-check your order including sizes, colors, and quantities.
EinsteinStuff operates on very short processing time so your product may be en route in as quick as 2 days! For this reason, we can’t ensure that changing your order will be possible. Always strive to contact us as soon as you have identified the issue.
Due to our efforts to ensure that you receive your order as quickly as possible, we will only accept cancellation requests within 1 hour after placing your order with us. Contact us as soon as possible at here.

Always be sure to double-check your information before placing an order.

What is the return policy?

Our store accepts returns and offers both exchanges and refunds so you can enjoy a satisfactory purchase experience!

You have the right to ask for a return of your undesired product within 4 days from receiving it. If your return is approved, we’ll refund the price of the item to the same method you used to pay for your order or exchange the order as you request.
You will then have 14 days to fulfill the return after you receive the return address from us.
The item must not be damaged and in its original packaging.

If you want to return an item, please contact us within 4 days from receiving it.
When your return is approved, we will provide you a return address and you shall ship the item within 14 days

Note that we focus on email communications for all business related to orders. Please don’t request returns or refunds via social media.

The return shipping cost is the customer’s responsibility.

Can I track my orders?

Yes! Just click HERE or follow the link: https://einsteinstuff.com/tracking

What to do if my order seems incomplete?

Please note that your order may be delivered in separate packages. Kindly contact us in case you believe part of your order is delayed.

You may have to contact your local post office in case of a lost or stolen item.

What measures are being taken in light of the COVID-19 situation?

Our team implements the highest health safety standards and we do not work with any products proven to carry the COVID-19 virus.
EinsteinStuff operations are working normally. However please note that we have no control over lockdowns, supply chain disruptions or other external factors that may affect your buying experience.
We are in it together!

Still need help? Send us a note!

For any other questions, please contact us here.